Frequently Asked Questions

Q: Do you have a minimum order value?

A: No, you can order as much or as little as you like.

Q: Is your website secure?

A: Yes. At Beadalicious Beads we are concern about the security of our customer. We have a number of features in place to ensure that your transaction is safe and secure. The personal information you provide while checking out including your credit card detail, is secured using our e-commerce cart, our e-commerce cart is encrypted. When going though the payment process if you look in your browser you should see a padlock, this show that this process is safe and secure. You may also read our private policy here.

Q: What are shipping charges?

A: See Shipping and Returns.

Q: How long will it take for me to receive my order?

A: See Shipping and Returns.

Q: How long will it take to ship my order?

A: We shipped same or next day after payment is cleared?

Q: Where do you ship?

A: We ship worldwide.

Q: I lived outside the United Kingdon, How much will my custom charges be?

A: It’s a Legal requirement for us to declare the full value of all order sends outside the EU. This does not include postage and packaging. Custom charges are base on your country policy; please contact your custom office. Order place within the EU there are no custom changes.

Q: How do I know what my total is other than in sterling?

A: We have a currency convert on site in UK Sterling, Euro and US Dollar.

Q: How will I know when my order is shipped?

A: We will inform you by email.

Q: How can I contact you, do you have a phone number?

A: Please fill out the form on contact page, we check our email regularly. I am a one woman business so I am unable to take phone call at present. (Sorry)

Q: Will my information be safe?

A: Yes. Please read our Private Policy.

Q: Are your beads genuine gemstone.

A: Yes. We buy our beads from reputable seller. If beads are dyed we will so, so please read the description. If beads are artificial it will be place under the Category, Artificial / Manmade beads.

Q: How can I see what new products you list recently?

A: Click on New Products on the home page.

Q: Do you have a catalogue?

A: No, not at present.