Terms & Conditions

By placing an order with us it is deem that you have read, understood and agreed to the terms & conditions of Beadalicious Beads. These Terms & Conditions do not affect your statutory right.
We reserved the right to amend prices.
We hope you enjoy shopping with us. I know shopping on the Internet is not always easy. While every effort is made to ensure that all the description and specification are correct, please note that due to different Internet browsers, monitor setting, computer software and photographic process variation of colour may occur.
Ordering
To make a purchase, choose a category on the left, then click on the order button of the item you wish to buy, this will take you to the shopping cart, once you are here you have a choice to continue shopping, recalculate or go to payment. Once you are at payment, you will be given choice of delivery service, click payment to go to the other page to enter you detail and to pay for goods.
Once an order is made, you will receive a confirmation email. Please let us know immediately if there are any discrepancies.
Payment
Payment can be made using your credit/debt card though PayPal and Nochex secure online system. You DO NOT NEED A PayPal or Nochex account.
I also accept cheque/postal order make payable to Kachi kreation with your name and address written on the reverse. Please allow 5-7 working days for cheque to be clear before goods can be sent.

Postage & Packaging

All UK orders are sent by 1st class £1.50, Recorded delivery sign for £2.50 with Compensation of £36.00.
UK Next Day Delivery £6.95, takes 1- working day. and is track able and insured, a signature requires compensation of up to £500.
European order up to £29.99 - £2,75 ( Airmail ) over £30.00 - £6.95 sign for delivery, takes 3-5 working days is trackable,with compensation of up to £500.
International order up to £29.99 - £3.50 ( Airmail ) Over £30.00 - £7.95 sign for delivery, takes 5-10 working days is trackable,with compensation of up to £500.
Please note: that all order sent outside the EU must have a customs form attached stating the content and value of the goods that it is the customers’ responsibility to pay for any customs charges incurred.
Delivery
We aim to ship goods same or next working day excluding weekend and Bank Holidays. Goods should be delivered within 2-3 working days subject to Royal Mail terms and condition. Royal Mail does not consider a package lost or late until after 15 days as pass before they answer queries. So if you have not received your order in 2-3 working days please allow 15 days before contacting us.
We take NO responsibility for goods lost in the post due to event out of our control.( we always obtain proof of posting ) in these circumstance we will work to trace your goods or offer credit but NOT a refund.
If your order is urgent please choose special/next day delivery, all Recorded Delivery and Special/Next day delivery must be sign for. Please note that the cut off for Special/Next day delivery is 12 noon.
Returns
If you are not satisfied with your purchase for any reason, please email me with the reason, within 7 days of receiving your order to arrange a return.
The item must be returned unused, in its original condition and in its original packaging for a full refund minus any processing fee. The original postage cost will not be refunded. Postage will only be refunded on faulty goods. If the item is not return in undamaged conduction we cannot guaranteed
Please Note: You are liable for cost of postage on returning unwanted goods. Please obtain proof of return, I advise sign for (Recorded Delivery) as we cannot accept responsibility for lost or damage of goods in transit.
International Customers
Please Email us before you return goods, enclose a copy on your invoice in package and state return on custom slip.
Please note: You are liable for cost of postage and any custom charges incurred on returning unwanted goods.
 
Beadalicious Beads
50 Appleton Road
Eltham
London
SE9 6NS
UNITED KINGDOM